This privacy policy transparently describes how Simple Casino collects, processes, and protects personal data. We respect your privacy and ensure that your data is handled in accordance with the applicable regulations in the Netherlands.
What data we collect
To offer our services safely and effectively, we may collect the following categories of data:
Identity and contact details This includes your name, email address, phone number, and age verification documents (as our services are strictly 18+).
Usage and device data We collect information about your IP address, browser type, operating system, and how you interact with our platform.
Transaction data Information related to your deposits, withdrawals, and game history to accurately manage your account.
Communication data Content of messages when you contact our customer service.
Legal bases
We primarily process your data based on the execution of a contract (providing our services to you), compliance with legal obligations, your explicit consent, or our legitimate interests, such as fraud prevention and platform optimization.
How we use your data
Your information is mainly used for:
- Creating and managing your account.
- Processing transactions.
- Providing a secure gaming environment.
- Analyzing platform usage to improve our services.
- Responding to inquiries or complaints via our customer service.
- Sending updates or marketing materials, provided you have given consent for this.
Data retention period
Simple Casino does not store personal data longer than strictly necessary for the purposes for which it was collected, or as long as laws and regulations require us to do so. When data is no longer needed, it will be securely and permanently deleted or anonymized.
Information Sharing
We do not sell your data to third parties. We may only share data with strictly necessary processors and service providers, such as payment providers, identity verification services, and IT support. These parties are contractually bound to keep your data confidential and adequately secure.
International data transfer
If data is transferred to service providers outside your own jurisdiction, we ensure appropriate safeguards are in place, in line with international privacy standards, to ensure your data enjoys an equivalent level of protection.
Security measures
We make reasonable efforts and implement advanced technical and organizational measures to protect your data against unauthorized access, loss, or theft. However, no online system can guarantee absolute security.
Your privacy rights
You have various rights regarding your data, including the right to access your collected data, correct inaccuracies, and request deletion. Additionally, you can object to certain processing activities or request data portability, if technically feasible.
Contact us about privacy
To exercise your rights or if you have questions about this privacy policy, you can contact us via: simplecasino_support@gmail.com.
Changes to the privacy policy
This document may be periodically adapted to new developments. Substantial changes will be communicated via the platform or by email.