Simple Casino wants your gaming experience to remain entertaining, manageable, and safe at all times. We place great importance on player protection and have created this policy to prevent and guide problematic gambling behavior.
Strict Age Limit: 18+ Only
Our services are exclusively intended for individuals aged 18 and over. We conduct age verification checks to prevent participation by minors. Accounts belonging to individuals under the legal age limit will be immediately closed.
Principles of safe play
Gambling should be considered a form of entertainment, not a means to earn money or pay off debts. We encourage all our users to be aware of the risks and stay within their financial limits.
Player Protection Tools
To help you maintain control over your gaming behavior, Simple Casino offers various adjustable tools:
Deposit and Loss Limits You can set personal limits for the amount you can deposit or lose over a specific period (day, week, or month).
Session and Time Limits Limit the time you are logged in per session. A notification will appear when your set time has expired.
Time-outs and self-exclusion If you need a break, you can request a temporary time-out (e.g., 24 hours or a week) or a longer period of self-exclusion. During this period, you cannot log in to your account.
Account closure If you decide to stop permanently, you can request permanent closure of your account at any time through our customer service.
Recognizing warning signs
It is important to recognize signs of risky behavior in a timely manner. Pay attention to signals such as exceeding your budget, gambling to win back losses, lying about your playing behavior, or neglecting personal responsibilities.
Seeking help and professional support
If you suspect that your gambling behavior is becoming problematic, we advise you to stop temporarily and seek independent, professional help. There are various anonymous organizations and helplines available in the Netherlands that offer specialized guidance.
Protection of minors and shared devices
If you share your computer or device with minors, we recommend using parental control software or logging out after each session. Do not save login details if there is a chance that minors may gain access to your device.
Awareness and training
Our customer service representatives are trained to answer general questions about responsible gaming and to guide users to the correct limit settings or the self-exclusion procedure.
Updates to this policy
We remain committed to a safe gaming environment and may adapt this policy to integrate new insights or guidelines regarding responsible gaming.